All Your Questions Are Answered Here
First Time Customizing Packaging? Questions About Printing Processes, Material Selection, Or Export Standards? Below Is A List Of Frequently Asked Questions. For Any Other Inquiries, Please Feel Free To Contact Our Professional Team.
For customized items, the MOQ is generally 500 pieces. We also accept small trial orders.
Yes, we accept custom orders. You can send us your own logo and design ideas. We have our own designers and work on OEM/ODM orders. If you can provide a similar product picture and a clear logo, that would be very helpful for us to provide a quotation.
Yes, we can provide a blank or digital sample for free for your reference within 3–5 working days. You only need to pay the shipping cost. Express delivery usually takes about 3–5 days.
The price depends on the material, size, printing, surface finishing, and quantity. Please let us know these details, and we will provide an exact price for you.
Usually, the quotation will be sent to you within 24 hours (one working day) once all product details are confirmed.
Normally, the lead time is about 7–15 days after your payment and artwork confirmation. It depends on the order quantity.
We have a professional QC team. Before packaging, the QC team carefully inspects each product. We also welcome third-party inspections. Additionally, we can produce a custom sample for you to check every detail.
We ship by air, by express, or by sea. You can choose the method you prefer. We will provide the tracking number within one day after shipment.
To avoid potential color differences, the color mode of all printed documents must be CMYK. Do not use the RGB color system. If spot colors are required, please provide the corresponding PMS numbers.
Normal four-color printing inevitably produces color variations. The same file may show color differences across different print runs, which is an inherent characteristic of the four-color printing process. A color deviation within 15% is considered acceptable and conforms to industry standards.
Color variation is inevitable in normal four-color printing. Typically, a color difference within 15% is permitted in the printing industry. If you have strict color requirements, please specify them and provide a bitmap file or color target.
To prevent text or other important content from being trimmed, please ensure that all critical elements are positioned at least 3mm inside the bleed lines. Our trimming tolerance is within 1mm.
All text in the file must be converted to outlines (or created as vector shapes), and layers should be flattened.
